Mansia
EN
Create a bot

Communication

Create your own Telegram contact and support bot

A bot with your name and photo receives customer messages and sends them to you with the sender’s name and account. Reply to the message and the bot routes your answer back, with media and support organisation built in.

Create this bot free

Opens @mansiabot in Telegram with this bot selected.

What your users see when they open the bot

What your bot does

  • Identified customer messages

    The owner receives each message with the sender’s name and account for a clear support conversation.

  • Text and media

    Customers can send text, photos, video, audio and files, and receive the owner’s answer in the bot.

  • Reliable reply routing

    Reply to a customer card and the bot keeps the original recipient, sending the answer to the right person.

  • Conversation organisation

    Use sender details, pinning, snooze, deletion, archiving and conversation browsing.

  • Departments and quick replies

    Enable routing departments and save reusable answers to speed up support.

How to make it in three steps

  1. 1

    Choose a bot

    Open @mansiabot and pick the bot you want, or tap the button on its page here: it opens already selected.

  2. 2

    Create it with BotFather

    Tap «⚡ Create via BotFather». Telegram opens BotFather with a name and username ready; confirm them.

  3. 3

    Your bot is live

    The factory connects it at once. Open your bot, set your welcome message and share its link.

What you control as the owner

  • Your branded bot

    Create it in BotFather with your chosen name, username and photo.

  • Customer experience controls

    Edit the welcome, action buttons, receipts and business hours.

  • Delivery management

    Choose supported receiving destinations and manage tickets and departments.

  • Team-ready panel

    Review activity and users, change settings and add panel admins when needed.

Questions before you create it

Is the support bot free?

Yes. Creating and running it is free and requires no card.

Do I need to code?

No. Pick the template in @mansiabot, create it through BotFather and the factory runs it.

Are customer messages anonymous?

No. Contact shows the customer’s name and account to the owner so support has clear identity.

How do I answer a customer?

Reply to their message card and the bot routes your answer to the correct customer.

What can customers send?

The default welcome says they can send text, photos, videos, audio or files.

Can requests be organised?

Yes. The owner can enable departments and tickets and use archives and quick replies.

Other bots you can make

Make your Contact bot now

It takes a minute in Telegram, and it's free.

Create this bot free